Increase average order value with AI-powered upselling

Octocom's intelligent upselling will improve your store's shopping experience while boosting your sales with well-timed and relevant product suggestions.

Trusted by e-commerce brands big and small

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Gourmet Basket Australia logo
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Genius Brand logo

Intelligent Bundling

Suggest items to complement customer purchases

Boost your Average Order Value (AOV) with Octocom's AI chatbot. It suggests suitable products at opportune moments, explains their relevance, and addresses follow-up queries.

Uses current cart items to suggest products
Analyzes the products that the customer viewed
Uses machine learning to improve over time
A chat interface that displays a conversation between a customer and a chatbot. The customer asks which shampoo should he get for frizz and nourishment. The bot recommends products that fit his description.
A chat interface that displays a conversation between a customer and a chatbot. The customer asks which shampoo should he get for frizz and nourishment. The bot recommends products that fit his description.

Historical Upselling

Use historic data to suggest better products

Customers' purchase history is an essential source of information when recommending and upselling products. Octocom's AI chatbot analyzes this data to provide the best shopping experience.

Analyzes the customer's purchase history
Understands the customer's preferences
Uses customer's previous chats for context

Essential Upselling

Prevent your customers from overlooking essential add-ons

It's easy to overlook essential add-ons when shopping online. Octocom's AI chatbot will make sure that your customers don't end up being disappointed with their purchases.

Explains why the add-on is essential
Suggests the various options that are available
Makes sure that the customer is well-informed
A chat interface that displays a conversation between a customer and a chatbot. The customer asks which shampoo should he get for frizz and nourishment. The bot recommends products that fit his description.

Natural conversations

All responses are uniquely generated for each customer, resulting in a natural and human-like conversation.

Multilingual support

Octocom shopping consultants can operate in over 100 languages, providing your customers with a comfortable shopping experience.

Adapts to any situation

Shoppers can share their unique needs and situations, and Octocom will adapt to provide the best service possible.

Tolink logo

“Octocom operates 24/7, addressing 87% of inquiries in real-time at the level of human support, across all languages we operate in. This heightens customer satisfaction and facilitates global expansion for our smart card business, without needing extra hires.”

Octocom Integrations

Markus Svärd

VP of e-commerce

Octocom provided Tolink with

87%

automated inquiries

570hrs

saved per month

32%

increased CVR

Connect Octocom to your ecommerce platform

Octocom integrates with a handful of ecommerce tools to provide the best experience for both you and your customers.

Automate customer support in under 2 weeks